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Warranty
New products
All new products supplied by us are subject to the terms and conditions of the Original Equipment Manufacturers (OEM) warranty.
In no event shall we be liable for any damages except actual damages up to, but not exceeding, the amount paid to us. We shall not be liable for any consequential or indirect damages or loss of profits.
Surplus and Part Exchange products
Unless stated otherwise all refurbished and part exchange products supplied by us are guaranteed to be in working condition and are covered by our 12-month return to base warranty. All warranties are issued by us, not the manufacturer, and will be honoured by us. If the item fails within 12 months of the invoice date, please return it for a free repair or replacement.
Our liability shall be limited to the repair or replacement, at our choice, of any such defective product free of charge to our customer. If we decide that the product cannot be repaired or replaced, we will refund an amount equal to the sum you originally paid.
In no event shall we be liable for any damages except actual damages up to, but not exceeding, the amount paid to us. We shall not be liable for any consequential or indirect damages or loss of profits.
Repairs
Unless stated otherwise all products repaired by us are guaranteed to be free from defect in workmanship and materials and are covered by our 12-month return to base warranty (subject to normal storage, handling and installation conditions). If the item fails within 12 months of the invoice date, please return it for a free replacement or repair.
Our liability shall be limited to the repair or replacement, at our choice, of any such defective product free of charge to our customer. If we decide that the product cannot be repaired or replaced, we will credit your account in an amount equal to the sum you originally paid. In no event shall we be liable for any damages except actual damages up to, but not exceeding, the amount paid to us. We shall not be liable for any consequential or indirect damages or loss of profits.
Item Can Not Be Repaired Or Replaced
If we decide that the product cannot be repaired or replaced, we will refund your money using the same method as the original transaction.
Fail Warranty
If any Goods develop faults within their warranty period, you are normally entitled to a repair or replacement under the terms of that warranty. Please contact us as soon as possible to arrange to send your faulty part back.
