+1 312-945-7361
Shipping Information
There are various shipping options available to each country. Shipping methods and costs are clearly shown on all quotations.
Our preferred partners for shipping are UPS and DHL. For more details on the shipping options for both companies please visit their websites.
We have several shipping methods available but all of our items are typically shipped within 24 hours. All order quotations will include shipping times and Next Day, Time Specific, Saturday and Emergency Express are all available. Please contact us to discuss your shipping requirements.
Upon the event of your order being shipped, we will provide you with an e-mail notification with all the details you will require.
Express Shipping
In order to minimise the disruption caused by breakdowns, Worldwide Express Shipping is available on all of our products. Our own US and European distribution centres and network of partners ensures that you get the part your need in the fastest time possible.
Arrange Your Own Shipping
Arranging your own shipping is easy, simply contact one of our representatives with details of shipping company, account details and service option and we’ll take care of everything on your behalf. America Automation accept no responsibility or liability for items that are damaged, lost or stolen if you opt to use your own logistics provider.
Local Customs Charges
Yes, it is your full responsibility. America Automation accept no responsibility for and local taxes or charges that occur as a result of the importing of goods into your country or state.
Have Not Recieve Order
On some occasions your ordered part may not be received as expected. There are common reasons for this:
Missing or delayed order
Items can typically take anything from one to four days from receipt of payment. This is dependant on the chosen shipping option. If you have reason to believe that your order has been lost or is missing, please contact us immediately.
Item temporarily out of stock
In instances whereby your ordered item becomes temporarily out of stock and we expect to have one available within a reasonable period of time we will process and subsequently complete your order.
Item unavailable
In situations whereby we regrettably cannot complete your order for any reason, we will immediately issue a refund for processed payments.
Payment declined or not received
If we cannot process payment for any reason, we will contact you to let you know and ask you to access your account and update your card or bank details as necessary.
